We can help determine if it is or isn't, serious or minor, address it
now or later, safety issue or annoyance, expensive or cheap.
it's not worth fixing ...
maybe a simple twist of the widget and we'll send you on your
charge. Maybe it's under warranty and the dealer will fix it for
free. Either way, we'll always give you an honest assessment.....it's
why our customers come back to us.
- Read it...and heed the recommended service intervals and preventive
maintenance (PM) items.
us to help make sense of it
if you're unsure.
- Noises, vibrations, anything that feels unsafe, leaks, burning
smells, dashboard warnings, or sudden changes in drivability or
performance. Addressing them sooner as opposed to later can save you
money and hassle.
- Explain your vehicle's symptoms ......
feels or sounds different? What type of noise? For how long? How
often? Intermittent or always? When vehicle is cold or warmed up? At
what speed or all speeds? When stopped? During acceleration or
braking? Did you recently have it serviced somewhere
or by us? These are all questions you may be asked that will help us
determine the problem.
- We can communicate our diagnosis and estimate in order to obtain
your approval and proceed with the repair. Please leave us your cell
phone number, work and home number please.
- Please don't rush or pressure the technician to provide an
we just don't know. Often, test drives, "exploratory
or a diagnostic scan may be needed to determine the problem.
soon as we know ... you'll know, it's all part of the repair process
that gets it done right.
- We're not insulted that you went to a dealership or chain repair
facility for warranty work or their coupon specials....but
when they hand you the "21 point safety inspection" along
with a $1200 estimate and tell you how unsafe your vehicle is, be
very suspicious. Give us the estimate and an opportunity to inspect
your vehicle. We'll let you know what you actually need, don't need,
or can wait for. We'll NEVER try to sell you something your vehicle
doesn't actually need because when you actually do....we
hope you come to us.
Feel free to ask questions. We want you to fully understand the
problem and be comfortable with the repair process. Stop by and ask
us for a quick listen or look so we can suggest a course of action.
almost always available to give a quick assessment (some days we're